Welcome to your complete
Marketing Solution
Prana Apparel
Embroidery, Screen Printing, & Wholesale
Prana Printing
Promotional Products, Printing, & Mailing Services
Prana Websites
Custom Site Design, Templates, Hosting & more
Prana Sports
Team Uniforms & League Management Software
updated 03/28/2010
Late Payment of fees and/or Unpaid Invoices. In order for Prana Media Group / Web Site Design Doctor to remain in business, payments must be made promptly. Delinquent bills will be assessed a $15 or 1.5%, which ever is greater, charge if payment is not received within 10 days of the due date. If an amount remains delinquent 60 days after its due date, an additional 1.5% penalty will be added for each month of delinquency. In case collection proves necessary, the client agrees to pay all fees incurred by that process. This agreement becomes effective when order approval is given by customer and the product has been shipped in full. Regardless of the place of signing any agreement and/or order approval, the client agrees that for purposes of venue, this contract was entered into in the city of Euclid, county of Cuyahoga, and state of Ohio, and any dispute will be litigated or arbitrated in Euclid, Cuyahoga county, Ohio. Thanks for paying on time and allowing Prana Media Group / Web Site Design Doctor to offer pricing below retail.
RETURN POLICY
APPAREL, PROMOTIONAL, &
PRINTED PRODUCTS
Please review all purchase order agreements, upon approval any custom
printed, screened, or embroidered item is non-refundable and non-printed
items may accrue re-stocking fees.
Upon receipt, any alteration (printing, dyeing, embroidering, etc
unless supplied by Prana Media Group), or use by you will constitute
acceptance by you of the order and condition of the goods. Returns of
washed, decorated, or otherwise altered items cannot be accepted. Items
approved for return must be shipped postage pre-paid to the approved PMG
office and include a
Return
Authorization
number (RA#),
which we will provide to you. Stock garments (except headwear and under
garments due to health reasons) are returnable if notification has been
received within 72 hours of receipt of merchandise. Returned merchandise
must be received by us within 20 days of original receipt of merchandise.
All unclaimed or refused shipments are subject to a 15% restocking charge
unless custom printed and then 100% of invoice will be billed, in addition
to shipping charges. Applicable credit will be issued upon receipt and
inspection of returned goods with
Return
Authorization
number in our warehouse. Also
when printing promotional products and large printing runs, PMG reserves the
right to ship up to 10% +/- of your order quantity for over/under runs.
Any legal disputes will be handled in the State of Ohio, Cuyahoga
county, in the City of Euclid
venue. Prana Media Group holds
the right to set and/or change the venue for any legal actions.
Standard Contract
PROMOTIONAL, APPAREL,
WEBSITE DESIGN & MAINTENANCE
Our desire is to delight the client. One way is to make clear our
understandings with each other. These are the terms of our agreement
together:
1. Authorization.
The above-named client is engaging Prana Media Group or Web Site Design
Doctor, LLC, located at
2. Standard Web site Package Elements. Web site Design Doctor includes the following elements in their Standard
Web site Packages:
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E-mail/phone consultation (Up to 2 hours total general Internet orientation
education, marketing strategy, Web design consultation, and helping
clients learn to use their own web page editor. Telephone long distance
charges are in addition to package rates quoted. Additional education
and consultation is at our hourly rate of
$59.99.)
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Words of text supplied by the client (200 words per page approximate
maximum if not supplied via diskette. Web pages of more than 1,200 words
of text may be subject to additional fees, especially if they require a
great deal of formatting.)
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Links
to external pages, up to an average of 2.5 per page.
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Custom Graphics Package. Masthead graphic on first page (simple custom graphic
incorporating company logo). Top-of-page graphic for all other pages in
your web site Colorful lines and bullets, and colored and textured
background.
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Photos and other misc. graphic images
supplied by client (up to an average of 1.3 included per page in
standard websites and "regular" online store pages, in addition to
masthead and top-of-page graphic. Color originals larger than 5" x 8"
are extra).
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Installation of web pages on the client's web hosting service.
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Minor updates and changes to existing web pages for two months, subject to the
limits outlined below. Additional changes billed at hourly rate of
$59.99. For online stores, this includes only "regular"
pages, not product pages or the ordering system pages.
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Site publicity to at least a dozen major Web search engines, such as
Yahoo, AltaVista, InfoSeek, WebCrawler, Lycos, HotBot, etc.
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E-mail response link on each web page to any e-mail address the client
designates.
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Feedback or guest book form (Basic CGI program included. Includes up to 20 fields.
Extra charges may be incurred if the client's web hosting service does
not use a Unix operating system. Not included in the package price for
sites smaller than 6 pages. This is not included in online stores, since
the shopping cart software is a functional equivalent.)
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Image Map for internal navigation (Not included in the package
price for sites smaller than 6 pages.)
3. Standard Web site Packages only. The content of the web pages will be supplied by the client and
executed as specified by the client in the Design Planning Meeting dated
______________.
This web site includes up to -_______- web page(s). In case the client desires additional standard web pages
beyond the original number of pages specified above, the client agrees to
pay Web site Design Doctor an additional
$79.99
for each additional web page Graphics or photos beyond the allowed average
of 1.3 per web page shall be billed at an additional
$9.99
each. Where custom graphic work (beyond the scope of the "Custom Graphics
Package" detailed above) is requested, it will be billed at the hourly rate
specified below. The store size and additional services, and prices of each
are detailed on the attached estimate.
4. Online stores only.
(Cross out this section for Standard
Web site Packages.) The text and graphic content of the web pages will be
supplied by the client and executed as specified by the client in the
"web page Planning Worksheet" or Design Planning Meeting dated
________________,
and the Store Planning Worksheet dated
_________________.
It is understood that total prices calculated below are likely to vary from
the final amount due to different quantities of products, categories,
photos, regular pages, etc. in the final store. An Estimate from Web site
Design Doctor dated __________________ is attached to this document and
governs the prices for this contract. Notwithstanding any prices listed in
literature or on web pages, the client and Web site Design Doctor agree that
the services described above in this section shall be completed for
$______________ and upon this amount the first payment shall be determined.
The final payment shall reflect and include all elements actually completed
at the prices attached.
We include e-mail/phone consultation of up to 2 hours total general Internet
orientation education, marketing strategy, Web design consultation, and
helping clients learn to use the store software. Telephone long distance
charges are in addition to package rates quoted. Additional education and
consultation is at our hourly rate.)
Product web pages, products, or photos added after the store is ready for
advertising to the Web search engines will be calculated for actual time
spent at the hourly rate specified below.
5. Maintenance and Hourly Rate. This agreement includes minor web page maintenance to regular web pages
(not store product pages) over a two-month period, including updating links
and making minor changes to a sentence or paragraph. It does not including
removing nearly all the text from a page and replacing it with new text. If
the client or an agent other than Web site Design Doctor attempts updating
the client's pages, time to repair web pages will be assessed at the hourly
rate, and is not included as part of the updating time. The two-month
maintenance period commences upon the date the client signs this contract.
Changes requested by the client beyond those limits will be billed at
the hourly rate of
$59.99. This rate shall also govern additional work authorized
beyond the maximums specified above for such services as general Internet
orientation education, marketing consulting, web page design, editing,
modifying product pages and databases in an online store, and art, photo,
graphics services, and helping clients learn how to use their own web page
editor.
6. Changes to Submitted Text. Please send us your
final
text. Time required to make substantive changes to client-submitted text
after the web pages have been constructed will be additional, billed at the
hourly rate.
7. Web Hosting with Web site Design Doctor. The client understands the web hosting service/product is covered under different terms and conditions of the design/development sections of this contract. This contract includes _________ month(s) of hosting from the set-up date. The amount paid for web site hosting is non-refundable once the account has been setup and activated on Web site Design Doctor’s servers (Hosting amount included in this contract price is $219.40). You can view more details of the Hosting agreement at:
7a. Web Hosting (other than Web site Design Doctor). The client understands that any web hosting services require a separate
contract with a web hosting service. The client agrees to select a web
hosting service which allows Web site Design Doctor full access to the
web site and a cgi-bin directory via FTP.
8. Completion Date.
Web site Design Doctor and the client must work together to complete the
web site in a timely manner. We agree to work expeditiously to complete the
web site on or near
______________________.
If the client does not supply Web site Design Doctor complete text and
graphics content all web pages contracted for within six weeks of the date
this contract was signed, the entire amount of the contract becomes due and
payable. If the client has not submitted complete text and graphics content
within two months after signing of this contract, an additional continuation
fee of 10% of the total contract price will also be assessed each month
until the web site is advertised.
9. Payment of Fees.
Fees to Web site Design Doctor are due and payable on the following schedule:
25% upon signing this contract or 50% of the Design Package price, which
ever is greater. Then the
remaining amount will be due when the web pages have been constructed
according to the client's original written or verbal specifications. If the
total amount of this contract is less than $200, the total amount shall be
paid upon signing this contract. In case the client has not secured Web
space on a web hosting service by the time the web pages are completed, the
web pages may be delivered to the client on diskette, cd, or attached to an
e-mail message. Advertising the pages to Web search engines and updating
occur only after the final payment is made. All payments will be made in US
funds.
10. Assignment of Project. Web site Design Doctor reserves the right to assign subcontractors to
this project to insure the right fit for the job as well as on-time
completion.
11. Legal.
Web site Design Doctor does not warrant that the functions contained in these
web pages or the Internet web site will meet the client's requirements or
that the operation of the web pages will be uninterrupted or error-free. The
entire risk as to the quality and performance of the web pages and web site
is with client. In no event will Web site Design Doctor be liable to the
client or any third party for any damages, including any lost profits, lost
savings or other incidental, consequential or special damages arising out of
the operation of or inability to operate these web pages or web site, even if
Web site Design Doctor has been advised of the possibility of such damages.
If any provision of this agreement shall be unlawful, void, or for any
reason unenforceable, then that provision shall be deemed sever able from
this agreement and shall not affect the validity and enforceability of any
remaining provisions. Web site Design
Doctor Universal Terms of Service for Web site Design Doctor Software and
Services is available for your records at:
https://www.securepaynet.net/gdshop/agreements.asp?prog_id=284332&ci=1911&se=%2B.
12. Copyrights and Trademarks. The client represents to Web site Design Doctor and unconditionally
guarantees that any elements of text, graphics, photos, designs, trademarks,
or other artwork furnished to Web site Design Doctor for inclusion in web
pages are owned by the client, or that the client has permission from the
rightful owner to use each of these elements, and will hold harmless,
protect, and defend Web site Design Doctor and its subcontractors from any
claim or suit arising from the use of such elements furnished by the client.
13. Laws Affecting Electronic Commerce.
From time to time governments enact laws and levy taxes and tariffs
affecting Internet electronic commerce. The client agrees that the client is
solely responsible for complying with such laws, taxes, and tariffs, and
will hold harmless, protect, and defend Web site Design Doctor and its
subcontractors from any claim, suit, penalty, tax, or tariff arising from
the client's exercise of Internet electronic commerce.
14. Copyright to Web pages. Copyright to the finished assembled work of web pages produced by
Web site Design Doctor is owned by Web site Design Doctor, LLC. Upon final
payment of this contract, the client is assigned rights to use as a web site
the design, graphics, and text contained in the finished assembled web site
Rights to photos, graphics, source code, work-up files, and computer
programs are specifically not transferred to the client, and remain the
property of their respective owners. Web site Design Doctor and its
subcontractors retain the right to display graphics and other Web design
elements as examples of their work in their respective portfolios.
15. Payment of fees.
In order for Web site Design Doctor to remain in business, payments must be
made promptly. Delinquent bills will be assessed a $15 charge or 1.5% (which ever is greater) if payment is
not received within 10 days of the due date. If an amount remains delinquent
30 days after its due date, an additional 5% penalty will be added for each
month of delinquency. Web site Design Doctor reserves the right to remove web
pages from viewing on the Internet until final payment is made. In case
collection proves necessary, the client agrees to pay all fees incurred by
that process. This agreement becomes effective only when signed by Web site
Design Doctor. Regardless of the place of signing of this agreement, the
client agrees that for purposes of venue, this contract was entered into in
the city of
16. Sole Agreement.
The agreement contained in this "Web site Design Contract" constitutes the
sole agreement between Web site Design Doctor and the client regarding this
web site Any additional work not specified in this contract must be
authorized by a written change order. All prices specified in this contract
will be honored for six (6) months after both parties sign this contract.
Continued services after that time will require a new agreement.
17. Domain Names & Registration. This contract includes the
registration of ____________ unregistered domain name and/or __________
transferred domain names from _______________________________ to Web site
Design Doctor. Any additional
domain name registration decided upon after this contract is signed will be
charged at a rate of $29.95 for every 12 month period.
This amount will be in addition to the contact amount below and will
be due in full at the closing of the services listed in this contract.
The domain name will be registered through Web site Design Doctor,
LLC, via Wild Wild West Domains.
If the client elects to register their domain name with a company other than
Web site Design Doctor, LLC, there will
be no reimbursement or refund for the amount incurred.
Web site Design Doctor, LLC agrees to register any and all domain
names in the organization’s name and contact person listed below.
WDD may request to be entered as the TECHNICAL or MAINTENANCE contact
for domain service.
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18. Initial Payment and Refund Policy.
The total amount of this contract is
$_____________________
This agreement begins with an initial payment of
$_______________.
If the client halts work and applies by registered letter for a refund
within 30 days, to the Director of Web site Design Doctor, LLC,
REVISED 11/30/2009 VER 3